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Partner Portal: Explained

The Reseller Partner Portal is your central hub for managing Linq Blue phone lines, billing, and performance across all of your clients. 


⭐ What the Partner Portal Is For

The portal is designed to help you:

  • Manage all of your Linq Blue phone lines in one place

  • Organize lines by client, team, or campaign

  • Understand usage and performance with clear analytics

  • See exactly what you’re being billed for and when

  • Keep your account info and payment methods up to date

  • Know where to go when you need help

Think of it as your command center for everything related to your reseller account.


📞 Dashboard

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What it does

  • Shows all of your active Linq Blue phone lines

  • Indicates whether lines are active or may need attention

  • Lets you see how many lines are assigned to clients vs still available

What you can do

  • Request new phone lines

  • Request to move or remove existing lines (depending on configuration)

  • Monitor line status so you can act quickly if something looks off


📁 Sub-Accounts & Available Lines

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What it does

  • Lets you group lines by client, department, or use case

  • Gives each client (or group) its own “sub-account” for cleaner organization

  • Shows any unassigned lines in an “available” pool

What you can do

  • Create and name sub-accounts for each client or brand

  • Assign phone lines into the correct sub-account

  • Keep billing and analytics clearly separated by client


💳 Billing & Invoices

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What it does

  • Shows your current billing cycle, plan, pricing structure, and any new charges

  • Lists all past invoices and payment history

  • Gives you a preview of your next invoice

  • Displays how many lines or "seats" you're using
  • Shows any account credits that may reduce future charges

What you can do

  • Review current charges before the billing date

  • Download past invoices for your records or accounting

  • See how many lines you’re paying for and how they’re grouped

  • Update your payment method (cards, etc.) as needed

  •  

    Confirm which plan you're on

  • See how many active lines are included
  • Understand how credits apply to future invoices 

📊 Analytics & Performance

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What it does

  • Summarizes how your lines are being used over time

  • Highlights message volume and engagement across your account

  • Helps you understand whether your outreach is getting replies

What you can see

  • Total messages over a selected time range

  • New conversations vs. conversations that received a reply

  • Response rate trends

  • High-level indicators that can suggest when something needs attention



👤 Account & Payment Methods

 

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Screenshot 2025-12-18 at 6.43.51 AMWhat it does

  • Stores your login and account contact details

  • Stores the payment methods used for your subscription

What you can do

  • Update your contact information

  • Add or update credit cards

  • Set your default payment method


🛟 Getting Help

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If you need help with the Partner Portal, you can:

  • Reach out to Linq Support via email

  • Visit the Linq Help Center for step-by-step guides and FAQs

  • Use your usual Linq contact (Support, Success, or your Partner Manager) for more complex questions