Diagnosing App Clip not Updating
Hyper Products: App Clip Preview Not Updating (iOS)
If you updated your App Clip picture and/or subtext for a Hyper product but still see the old preview when tapping the product or scanning its QR code, use this guide to clear cached data and verify the correct setup.
Why this happens (quick overview)
Hyper products use Apple’s App Clip. When tapped/scanned, iOS installs a temporary App Clip (up to 48 hours).
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App Clip images/text can be cached by either the Linq app or by iOS.
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Until that cache is cleared, you may keep seeing the old preview.
Before you start
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Make sure the product is activated to the correct Linq Page.
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Confirm your new image/subtext is saved/published in the Linq dashboard.
Path A — Linq app is installed on your iPhone
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Delete the Linq app (don’t worry—your account/data remain in the cloud).
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Test the Hyper product again (tap or scan the QR).
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If the new App Clip shows → The Linq app was caching the old preview.
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Reinstall the Linq app from the App Store (optional). You’re done.
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If the old App Clip still shows → Continue with the steps below.
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Open the (incorrect) App Clip preview and tap Open to view the page.
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On the page, verify it’s activated to the correct Linq Page.
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Delete the App Clip(s) from iOS
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Open Settings → scroll to the bottom where apps are listed.
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Tap App Clips (under “A”).
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Remove All App Clips.
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Soft reset iPhone cache
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Power off the phone.
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Power on the phone.
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Test again with Linq app still uninstalled
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Tap/scan the Hyper product QR.
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You should now see the latest App Clip preview.
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Path B — Linq app is NOT installed and old preview still shows
Start from Step 3 above (delete App Clips in iOS), then perform the soft reset and test again.
If it’s still not updating
If you’ve followed every step and the App Clip preview still shows the old image/subtext: